This month, our featured staffer is billing specialist Sherry Syme. Sherry has been with us for six years and works diligently to resolve patient billing inquiries. Let’s get to know Sherry!
Q. Where are you from?
A. Orange Park, FL
Q. What’s your favorite activity after work?
A. I am currently remodeling –so shopping for my new kitchen has been fun!
Q. What do you like best about your job?
A. I enjoy the people I work with!
Q. How long have you worked at Pediatric Care Center?
A. Six wonderful years.
Q. How would you describe your job at Pediatric Care Center?
A. Fun, exciting and challenging!
Q. What is something you look forward to in the future?
A. I love to scuba dive but just never have the time. So, I hope to get back in the water real soon!
Q. What’s the #1 question you get asked in the office?
A. Why am I getting a bill?
Q. What has been new about insurance/billing in the past year?
A. Insurances have been changing from co-pays to deductibles, so we’re seeing a lot more high deductible plans.
Q. Do you have any tips about what parents can do?
A. Parents need to be more aware of their policy guidelines so they’re not surprised when and if they get a bill.